Start with the basics - At Work

Shared phone line

Your computer connects to broadband in a very similar way as it does to dial-up – by linking to the internet via a modem. It is just the broadband technology behind the scenes that changes.

No matter what technology you use, the broadband connection allows you to make telephone calls at the same time as being on the internet. So using the web will never prevent you from making a phone call and vice versa.

This is useful when you want to look at the same website as the customer or supplier you are talking to on the phone. This is particularly beneficial if your services and products are richly supported on your website, because you can lead customers to online illustrations, dimensions, prices etc. over the phone.

With an eye on costs, if you have an extra phone line for the internet you could consider giving it up. It also means that your phone line is no longer engaged when you are using the web — so you need not worry about preventing customers getting through on the phone.

A broadband connection supports more than one computer. So you can connect a number of computers to the internet at the same time, through the same connection and still use the phone.